How to report a case of cyberbullying in Kenya hassle-free

Cyberbullying is the use of electronic communication to bully a person, typically by sending messages of an intimidating or threatening nature.

Also known as cyber-harassment, online bullying has become increasingly common especially among teenagers, as the digital sphere expands and technology advances.

The Government of Kenya through its communications regulatory agency, CAK, has been developing a cybersecurity framework aimed at curbing the vice that has even seen some victims resort to suicide.

Currently, cyberbullying cases in Kenya are handled by the DCI using evidence-based approaches.

That said, what steps should you take when you are fully convinced that somebody or a group of people are bullying you online? Below is how to go about it in few quick easy steps.

1. Visit the National KE-CIRT/CC website by clicking here, where a few lines down the page, you will see ‘Report An Incident’ option.

2. Click on ‘Report.’

3. In the provided spaces, write the details about your case, including name, organization, contact address, subject (could be abusive content) and an area for a remark.

4. Click ‘submit’ to send your complaint to the relevant authorities.

5. After your case has been investigated and found to have merit, the team will reach out to you via the provided contacts.

Alternative Methods

1. You can send a letter detailing your case to the Director-General, CA Kenya via P.O. Box 14448 – 00800 Nairobi.

2. Report your case physically to the CA Office at CA Centre, Waiyaki Way.

3. Send them an email at [email protected]

4. Call the following hotlines: +254703042700 or +254730172700.

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